Shipping policy
Shipping Regions Orders fulfill to the continental US only. Some states may have restrictions, and orders may be subject to further verification to comply with these regulations. Please note we cannot ship to a PO Box.
Shipping Fees and Delivery Estimates Shipping rates are calculated based on your order size, location, and selected shipping method. Orders are typically fulfilled within 5-7 business days. Orders can take an additional 3-8 business days depending upon your location. You will receive an email with tracking information once your order has shipped.
Signature Requirement An adult (21+) signature is required upon delivery. Please ensure that an eligible adult is available at the delivery address to sign for your order. The carrier may attempt delivery up to three times at its discretion on regular delivery days. If the package is undeliverable after the final attempt, it will be returned to the sender. The customer is responsible for any fees associated with reshipping. Neither Accelpay nor Swilled Dog will cover additional shipping costs.
Order Tracking Once your order ships, you will receive a tracking number via email, allowing you to monitor its progress. Please allow up to 24 hours for the tracking information to update after shipping.
Shipping Delays While we strive to deliver orders on time, Swilled Dog is not liable for delays due to weather, carrier issues, or other circumstances beyond our control. We will communicate any significant delays and work with you to resolve any issues.
Who will ship my product?
Our product is being shipped by a 3rd party partner (AccelPay's retailer network). Orders containing alcohol are fulfilled by licensed 3rd party retailers in the AccelPay network. Retailers use a variety of fulfillment carriers including GLS and UPS. If your order contains both alcohol and merchandise, it will be sent in separate shipments.
International Shipping At this time, we do not offer international shipping. We hope to expand our service area in the future and apologize for any inconvenience.
Contact Information For additional questions about our Shipping Policy, please reach out to us at info@swilleddog.com